818-222-2300
Select Page

Privacy Policy

January 1, 2024

WHO WE ARE AND WHY WE COLLECT YOUR INFORMATION

WaWe,Inc., dba HW Premier Insurance Services Inc., Product brand MyProtectionHero (“MyProtectionHero,” “we,” “us,” “our”) assists our customers to safeguard their Personal Information and treating such information with the best possible methods of achieving security: (1) the websites that we own or operate, including, but not limited to MyProtectionHero.com We are committed to protecting the confidentiality, integrity, and security of your personal information.

We take this responsibility seriously. This Privacy Policy is intended to help you understand how we collect and safeguard your information. By accepting the terms of this Privacy Policy, you hereby consent to our collection, use, and sharing of your information in the following ways.

WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy covers our treatment of (1) personally identifiable information, as defined by numerous statutes in the United States, including the California Online Privacy Protection Act (such statutes, the “PII Laws”), (2) personal information, as defined by the California Consumer Privacy Act (the “CCPA”), (3) personal data, as defined by the European Union General Data Protection Regulation (the “GDPR”), and (4) personal information, as defined by Canada’s Personal Information Protection and Electronics Documents Act (“PIPEDA”, and collectively with the PII Laws, CCPA, and GDPR, the “Privacy Laws”) (collectively, “Personal Information”), which we gather when you access, view, complete, or use any of the Services or any web page that hosts an App. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Although this Privacy Policy is intended to govern our treatment of Personal Information generally, we reserve the right to provide a privacy policy that is specific to any particular Service (a “Service-Specific Policy”), in which case that privacy policy will upersede or supplement this Privacy Policy with regard to that Service.

WHAT INFORMATION DOES MYPROTECTIONHERO COLLECT?

MyProtectionHero does collect Personal Information indiscriminately. We limit the type of Personal Information and the amount of Personal Information to what is necessary to fulfill the purposes identified in this Privacy Policy.

INFORMATION YOU PROVIDE TO US:

Our Privacy Policy applies to information about you that is gathered automatically (“General Information”) and to Personal Information (as defined below) that we collect directly from you online and offline, as well as information we collect about you from other sources, such as your employer, which we may append to other information we collect from or about you. This Privacy Policy applies to visitors and users of our website, MyProtectionHero.com (our “Site”) (including any mobile version of our Site), users of Services that we provide at no charge (“Users”), (we refer to our Users and Members collectively as our “Customers”), and prospective Customers. In addition to this Privacy Policy, other contract terms such as our WaWe, Inc DBA HW Premier Insurance Services Inc., or product brand MyProtectionHero. may also be applicable.

INFORMATION WE COLLECT DIRECTLY FROM YOU

Personal Information is collected when you register or enroll for the Services, otherwise agree to provide information directly to us, or from your employer. Here are examples of Personal Information we may collect directly from you or your employer:

  • Name and Street Address, City, State, Zip Code
  • Contact information (email address, postal address, phone number)
  • Social Security Number
  • Other information needed to apply for Life Insurance.

E-MAIL AND OTHER COMMUNICATIONS:

We may contact you, by email or other means; for example, we may send you promotional offers on behalf of MyProtectionHeroto communicate with you about the other services. When we do this, we may receive a confirmation when you open an email from us. This confirmation helps us make emails more interesting and improve our service. If you do not want to receive email or other mail from us, please indicate your preference by clicking on the unsubscribe link.

Please note that if you do not want to receive legal notices from us, those legal notices will still govern your use of the Services, and you are responsible for reviewing such legal notices for changes.

SPECIAL CATEGORIES OF PERSONAL INFORMATION:

Except as stated otherwise in this Privacy Policy and any Service-Specific Policy, we do not knowingly collect special categories of Personal Information, including (1) Personal Information revealing racial or ethnic origin, political opinion, religious or philosophical beliefs, or trade union membership, and (2) genetic data, biometric data, data concerning health, and data concerning a natural person’s sex life or sexual orientation.

WHAT DOES MYPROTECTIONHERO DO WITH PERSONAL INFORMATION?

MyProtectionHero collects your Personal Information in order to provide you with an Group Annuity policy. We do not sell your personal Information to Third Parties. We do not store your personal information on a server or in the cloud.

IMPROVE THE SERVICES WE PROVIDE TO CLIENTS

MyProtectionHero may also use your Personal Information to improve the services we provide to clients by:

  • Communicating with you about our products, services, promotions, surveys, or support.

WILL MYPROTECTIONHERO SHARE ANY OF THE PERSONAL INFORMATION IT COLLECTS?

We share your Personal Information with third parties as described below and acknowledge our potential liability if any such third parties misuse your Personal Information.

THIRD PARTY BUSINESSES WE DO NOT CONTROL:

  • Third Party Businesses that Interact with You

MyProtectionHero retains third party service providers such as National Life Group to provide professional services, deliver complete products, services and customer solutions. These providers and suppliers may be located in the US or other locations and include, for example, providers of customer support and live-help, marketing and communications, hosting and IT services, email services, automated data processors, shipping solutions, management and support of the Sites, order fulfillment services, and delivery services. MyProtectionHero will only disclose your Personal Information to such service providers to the extentnecessary for those third parties to provide services for Life Insurance.

LEGAL OBLIGATIONS, OUR PROTECTION, AND THE PROTECTION OF OTHERS:

We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of MyProtectionHero, our employees, our users, our affiliates, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

WITH YOUR CONSENT:

Except as set forth above, we will obtain your consent before disclosing your Personal Information with third parties, and you will be able to prevent the sharing of this information.

To the extent possible, MyProtectionHero collects and uses your Personal Information pursuant to your informed consent, which you have granted by (a) confirming the prompts produced, and (b) continuing to use the Services, consistent with this Privacy Policy. Please note that without your consent to collect and use the Personal Information required in any Service, MyProtectionHero may not be able to connect you with more information, an agent, a broker, or a representative regarding the product or service in which you have expressed an interest.

HOW LONG WILL MYPROTECTIONHERO RETAIN YOUR PERSONAL INFORMATION?

Except upon the request of an individual, as explained in the section titled “What Are Your Rights to Control Your Personal Information” below, and except as the law permits and requires, MyProtectionHero maintains Personal Information during the underwriting process and deletes personal information such as social security number, driver’s license and medical information. We do maintain name, address, email, and phone number for contact information.

MyProtectionHero shall respond within 30 days. Where such objection is received from an individual whose Personal Information MyProtectionHero collects and uses.

FILING A COMPLAINT:

Regulatory authorities that oversee the Privacy Laws advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with MyProtectionHero’s response to an objection or challenge filed under the “What Are Your Rights to Control Your Personal Information” section, or if you wish to file a complaint with a regulatory authority first, you may do so as follows:

You may file a complaint with the California Attorney General’s Office or the Insurance Commissioner in your state.

IS PERSONAL INFORMATION ABOUT ME SECURE?

We employ appropriate administrative, organizational, technical, and physical measures to protect your Personal Information, which we regularly review and update as necessary. Further information follows.

We store your Personal Information in a cloud-based infrastructure that is hosted and managed within Amazon’s secure data centers, utilizing the Amazon Web Service (AWS) technology. Amazon continually manages risk and undergoes recurring ssessments to ensure compliance with industry standards. Amazon’s data center operations have been accredited under:

  • ISO 27001;
  • SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II);
  • PCI Level 1;
  • FISMA Moderate; and
  • Sarbanes-Oxley (SOX).

We endeavor to protect the privacy of your Personal Information that we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of information at any time.

At times, your access to the Services is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser.

You may have accessed the Services from sites that we do not control. Additionally, the Services may contain links to sites we do not control. We are not responsible for the privacy policies and/or practices on sites we do not control. When viewing or following a link to another site you should read that site’s privacy policy.

CHILDREN’S PRIVACY

Except as otherwise stated in a Service-Specific Policy, we do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to participate in the Services. If you are under 18, please do not attempt to register for the Services or send any information about yourself to us, including your name, telephone number, or email address. No one under age 18 may provide any Personal Information to us or through the Services. In the event that we learn that we have collected Personal Information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible, except as provided below. If you believe that we might have any information from a child under age 18, please contact us at:

Upon request, we will provide a parent or guardian who has provided proper identification with the following: (1) a description of the specific types of Personal Information collected from the child, (2) the opportunity to refuse or permit MyProtectionHero’s further collection and use of Personal Information from the child, and (3) a reasonable means for the parent or guardian to obtain any Personal Information collected from the child. If a parent or guardian does not permit MyProtectionHero’s continued collection and use of Personal Information from a child, MyProtectionHero will delete the child’s Personal Information and terminate the account of the child, as applicable.

CONTRACTUAL OR STATUTORY REQUIREMENT

Except as noted in this Privacy Policy, MyProtectionHero’s collection and use of Personal Information is not a contractual or statutory requirement or a requirement necessary to enter into a contract.

FAILURE TO PROVIDE PERSONAL INFORMATION

You can always opt not to disclose information to us, but keep in mind some information may be needed to apply for life insurance.

As a last resort and under certain limited and prescribed circumstances and conditions, you have the right to invoke a “last resort” binding arbitration process between you and us to resolve a dispute related to our collection, use or disclosure of your Personal Information.

CHANGES TO THIS PRIVACY POLICY

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our website or sending you an email. You are bound by any changes to the Privacy Policy when you use any Service after such changes have been first posted.

QUESTIONS OR CONCERNS; CONTACT INFORMATION

If you have any questions or concerns regarding our privacy policies, please contact our data protection officer by sending a detailed message to [email protected]om alternatively, you may contact us by telephone or

Attn: Data Protection Officer
WaWe, Inc. dba HW Premier Insurance Services
5115 Douglas Fir Rd.Suite C
Calabasas, CA 91302
818-222-2300
[email protected]
We will make every effort to resolve your concerns.